Paramount Life and General Insurance Corporation (PLGIC) embarked on modernizing their messaging and communications suite to enhance workforce collaboration and increase the efficiency of their day-to-day functions. Driven by rapid growth, the need to have more reliable productivity tools is a key requirement for the insurer to meet the increasing demands of the industry.
"Paramount has a large network of branches for both life and non-life business across the Philippines. With G Suite, it’s more convenient to get in touch with our cross-functional teams nationwide. We are more connected than ever."
George T. Tiu, President and COO, Paramount Life & General Insurance Corporation
PLGIC employed G Suite to enable hassle-free messaging and file-sharing services along with a wide range of productivity tools, all running on the cloud. In conjunction with Kollab, a Google Cloud Premier Partner, PLGIC was able to achieve the following results within months after introducing G Suite across the organization:
Email communications through Gmail now arrive instantly, instead of having to wait for hours with their previous messaging system.
File sharing between teams has improved by as much as 3x with the introduction of Google Drive.
Processing times for client documentation has improved dramatically through the use of real-time collaboration with Google Docs.
"We now have faster response times. Communicating with our customers has become far more reliable, eliminating the need to connect through cumbersome methods. Messages can be accessed even if our legacy systems are down."
Rosanna L. Go, Executive Vice Chairperson, Paramount Life & General Insurance Corp.
About Paramount Life & General Insurance Corporation
Founded in 1950, Paramount Life & General Insurance Corporation (PLGIC) is one of the fastest-growing insurers in the Philippines, specializing in small-medium retail businesses and insuring Filipinos worldwide. The company aims to protect what is important to each Filipino family by providing both premium life and non-life insurance with utmost reliability and genuine customer service.
Kollab is a premier digital transformation advisor for over 350 companies across Southeast Asia. They deliver industry-leading solutions for workplace transformation, infrastructure modernization, and unified identity management for among the largest customers in the region. Kollab is the first and only Google Cloud / G Suite Premier Partner in the Philippines.